Features | i-gat

BT "Be There" Robotic Service - Features

General Applications and Usage:

GAT BT System will be modified to be a human-sized intelligent telepresence android that users remotely control to move through distant surroundings, see-through its smart HD camera eye, talk through its speakers and hear via its microphone ear. Instantaneously a life-sized image of them is projected onto the GAT BT HD screen, it will also allow its users to "visit distant art shows, attend far away performances and make private appearances from anywhere on the world, thus helping to reduce air travel.

GAT BT Virtual Presence System allows an endless array of flexible usage models and solutions for any needed tasks. Personal users may use the GAT BT to keep an eye on the kids while they are at work. Or simply visit many sites on the same day by stationing GAT BT in each one of them. Be virtually present in one location and then another one in a matter of seconds!

GAT BT can also be utilized by multiple users at different periods. Deliver support for commercial or industrial activities, or, enable inaccessible tours of your location by allowing users with a diverse skills or interact and to operate the GAT BT. Private users may place a GAT BT at an elder’s home so many family members can visit.

The GAT BT Virtual Presence technology enables many persons to screen and use multiple GAT BT systems. Improve productivity of your office employees by combining efforts and deploying it worldwide, it also enhances the quality of life and permits you to be where your mind needs to be, but you can’t.

GAT BT Systems enable real-time teamwork of your employees, virtually in-person, sparking improvement and communication across the world. One of the good uses of GAT BT is by letting an operator move and interact with a remote location through a robotic representation that serves as the operator's eyes and ears and follows their instructions. Life-sized GAT BT alternates are definitely starting to reach a level of technical feasibility that could help improve its operator's experience.

Working like a humanoid, the GAT BT system allows a distant user to see and be seen, dialogue, and collaborate with other persons half a world away. With Real-time HD digital video to any device, it can be streamed onto any Web - a mobile device with access to your network. System controlled positioning: Internally stabilized gimbals keep the HD camera focused on its goal.

The GAT BT wireless connectivity allows 20 HD video resolutions captured by the GAT BT intelligent color cameras and allows full-duplex, high fidelity sound to be sent back to the operator’s computer running the user software. A 20-inch color HD screen can display the remote operator to give long-distance interactions that operators feel, while navigation comes from cutting-edge computer vision detection software supported with special LIDAR (Light Detection and Ranging) and RFID-based systems.

The GAT BT rechargeable batteries give 8 hours of operation and allow The GAT BT to reach speeds of up to 9 MPH. When completed the task - tour, the GAT BT automatically returns to its charging unit. GAT Dubai will also be developing other RPVs that perform a wider range of labor-intensive tasks. In 2018 these models will see a commercial release.

Life grows more globally every day; users of our "be there" system will enjoy their virtual presence at diverse world locations, and by utilizing our advanced technologies they can "be there", enjoying unique experiences and harvesting all kinds of benefits.

At a fraction of the price they will pay to travel to the same location, our system users will enjoy:

Cutting-edge AI-powered Chatbot which could be replaced by an online assistant if needed.

A higher degree of safety, exclusivity, privacy, and confidentially.

Human-Robot oriented knowledge-generating procedure.

Advanced sensors (Ex: PrimeSense 3D sensors) which enable HQ visual experience.

Semi /fully auto (voice – interface activated) navigation with complete support by our staff at the control station.
Easy and automated setup process.

Pre-planned, organized, and group sharing-based tours. With social media-based ideas and experiences exchange experiences.

Our system advanced sensors will enable our users to enjoy their experience without having any technical and robot guidance background or training.

8 hours of battery life with autonomous self-docking capabilities. With Innovative Omnidirectional wheels.

Technical specifications are available upon request.

What will the GAT BT Chatbot contain (Depending on the Package/Version)?

A newly created GAT Chatbot contains a set of default knowledge. Its designer–adaptor can easily extend this knowledge, in order to make it smarter. When complete, the Chatbot can be connected to social media such as Facebook, and Google Talk. One of the interesting applications of GAT Chatbot is to use it as a personal assistant. This means that when the owner is away, the GAT Chatbot will remain on his / her online profile, and will respond to any immediate e-mails received. Later on, these chats can be viewed by the owner.

Industries can use GAT Chatbot to hold a Chat on commercial or e-commerce sites. Doing so, they can automatically reply to customers’ queries 24/7, which is a good way to serve answers to FAQs. This can end in an improved conversion rate and cost-saving, ultimately the firm’s customer service department will surely receive fewer phone calls and e-mails. GAT Chatbot was already presented to a narrow audience, which led to positive results.

GETCA Inc. (a member of GAT Dubai) is a leading specialist in Natural Language Processing / Generating / Understanding (NLP/G/U). Our technology enables its users to hold two-way interactive conversations with systems and services running on PCs, mobile, and other smart devices in a humanlike, intelligent manner.

We intend to build the world’s most humanlike, intelligent, and capable Chatbots, obtainable on any platform, in any language, everywhere.

We do this using our AI-Powered Natural Language Processing technology that enables individuals and PCs to engage in intelligent chat, over any digital channel, and in numerous languages, using a mix of channels: web, email, social networks, mobile (smartphone), SMS, and live chat. We help our clients to essentially improve the client experience and cut the cost of online requests for assistance and info.

GASET Chatbot™ is a realistic, conversational virtual agent providing an exceptional, interactive, and special way for operators to get answers and assistance on websites, 24 / 7. A client simply chats with the GASET Chatbot, and it acts as a humanoid contact center or marketing agent, providing replies, processing data, and resolving client problems. GASET Chatbot provides frontline support so the client service staff can focus on more complex tasks.

Similarly, GASET Chatbot supports natural language processing, generating and understanding interactions, and is also accessible on current mobile devices. GASET Chatbots are also called simulated assistants, virtual agents, E-concierge, and avatars.

Chatbot Q & A:

How does the GASET Chatbot know what the user is saying? How difficult is it to program? What if the user asks a question that the GASET Chatbot doesn’t know?

GASET Chatbot is an integral part of the GASET interaction hub platform – search engines and is unified with additional agent-assisted communiqué channels such as human-assisted chat. This enables agents to have a complete context of the self-service interactions before talking to the client.

What are some of the key benefits of using a GAT ChatBot?

Chatbots enable companies to provide distinctive client self-service experiences on their websites, bring down service costs, and improve the online experience with their various personality and spokespeople.

It’s pretty easy to tell when you’re speaking to a robot instead of a real person. How can a company ensure that their customer experience won’t be cheapened, or that their clients won’t feel deceived?

GAT BT interactions are fronted by an avatar, making it clear that the client is talking to a computer-generated associate. Firms can also take the additional step of clearly stating that the client is conversing with a Chatbot. GAT BT Chatbots don’t denigrate the client experience. Next-generation clients often prefer SMS to phone conversations. GAT BT Chatbots not only meet that preference but also make the chat exciting with a human lookalike character.

Why not just use a live human chat on the site? What’s possible with GAT BT ChatBot, that wouldn’t be thinkable with a live human chat?

GAT BT Chatbots will be available 24x7x365 and they will be less expensive for the firms. As important, they handle repeat FAQs that sales agents hate to answer, as well as inquiries of medium complexity. Human agents are freed up to take on more motivating and energizing tasks such as resolving a difficult problem or closing a complex sale. This helps increase customer retention and sales conversion.

Furthermore, websites combine live human chat with concurrent Chatbots to take sales conversion to even higher levels. advanced Chatbots help rise website stickiness and adaptation rates by engaging site visitors, giving them a tour of the site, suggesting web pages to them, answering simple queries while flawlessly escalating complex queries to humans and leveraging the brand of common people for the business, when the Chatbot is modeled after them.

Chatbot interactions can be documented and associated with clients through website authentication or the Chatbot can query clients for their ID. The interactions can then be extracted for areas of client interest, issues faced by the client, the effectiveness of the Chatbot and its related knowledge base, etc. This insight can be used to increase the knowledge base and enable the Chatbot and human agents to make related sales and service offer to grow wallet share with the client.

Sample metrics contain agent-assisted service deflection (e.g. percentage of connections handled by the Chatbot that would have otherwise gone to a human through email, live chat, or mobile, for instance), the efficiency of the Chatbot (e.g. what % of the inquiries did the Chatbot answer), whether the client was satisfied with the answer (the Chatbot can pop up a fast survey after answering a question), deals conversion (e.g. whether the client took the next step in the trades or onboarding process), etc. This enables the corporate to enhance the Chatbot and its domain knowledge continuingly, further increasing its usage and reaping the benefits of its deployment.